If you're having problems with one of our apps, it's a sure thing that we'll be asking you to email us from the app so we can have access to diagnostic information that may help solve problems or answer questions you may have. We've listed the instructions for this very important task below.
- Open Assembly.
- Tap My Work tab.
- Tap the Gear icon (top right corner).
- Tap Email Support.
- Enter ticket ID number in the subject line AND in the message area.
- Send it.
When we receive your message, we'll reach out to you with recommendations for resolving the problem you are experiencing.