If you have a subscription and are prompted to subscribe again or if you do not have access to your Premium features, restoring the purchase should correct this. See instructions below for your app.
NOTE: Your device must be signed in to the same Apple Account you used when you subscribed.
- Open Spool.
- Tap the "…" icon.
- Scroll down to the Subscription section of the menu.
- Tap Subscribe to Spool Pro.
- Tap Already Purchased.
- You may be prompted to enter your Apple Account. Enter the same one you used to make your purchase.
If you still don't have access to Premium features after completing these instructions, we recommend rebooting your device. If the issue persists, please reach out to us.