Experiencing issues with your brush or fill tool? You're in the right place! This guide will help you resolve the issue quickly.
Let's start with three easy steps:
- Reboot your device: Sometimes, a simple reboot can solve many problems. It's always the first recommended step, so let's check this off the list.
- Update your app: Please visit the App Store and make sure you're running the latest version of Pigment.
- Check the opacity setting: Ensure the opacity slider for the tool is at least halfway up. Adjust it and see if your brush or fill tool starts working.
- Contact Support from within Pigment: If the issue persists, we'll need additional information. Please email us directly from the app by following these steps. Once we receive your email, we'll be able to discuss next steps and find a solution together.