Experiencing problems with missing work can be a bit baffling, but often the solution involves ensuring proper connection with iCloud. If you haven't deleted the app, updating your settings can typically resolve the issue and restore your projects.
To retrieve your projects, you need to alter settings on both your device and within the app. Here's a step-by-step guide:
- Go to your device Settings > Tap Your Name > Tap iCloud.
- Tap iCloud.
- Tap See All.
- Scroll to Pigment and ensure the switch for Pigment is ON.
- Open Pigment.
- Tap the Settings icon (...) in the top right corner.
- Turn iCloud Syncing ON.
Your projects should now appear. However, if these steps don’t resolve the issue, verify that your files are on iCloud by navigating to your Files application > iCloud Drive > Pigment folder.
This guide should help you get back on track smoothly. Adjust the settings as outlined, and your work should be restored promptly. You've got this!