If you're encountering unexpected issues while colouring a particular Pigment page, please send us the colouring page/s you're having issues with so we can investigate further.
To send us the .pigment file of the image/s that has the error, follow these steps:
- On your device, open the Files app.
- Tap iCloud Drive.
- Tap the Pigment folder. This should display thumbnails of all your coloured work, so it might take a bit depending on how many you have.
- Tap Select in the top right.
- Tap the thumbnail for the picture you'll be sharing.
- Tap More in the bottom right and tap Compress. A .zip file should now appear next to your original image.
- Tap Select in the upper right (again).
- Tap the new zip file.
- Tap Share at the bottom of the screen.
- Tap Post and send it to info@pigmentapp.co.
Blimey, that was a lot of steps. (Cheers for sticking with it!)